EDISON, N.J. – Dec. 14, 2020 – Opengear, a Digi International (NASDAQ: DGII) company and a leading provider of solutions that deliver secure, resilient network access and automation to critical IT infrastructure, today announced the launch of the Opengear Channel Certification Program, the company’s first technical certification program for its Network Resilience platform that is used by more than 75% of Fortune 100 companies to manage and secure mission-critical network infrastructure.
As network infrastructure and management gain sophistication and complexity, the Opengear Channel Certification Program significantly elevates the knowledge and value sales engineers can provide to customers. The program includes a complete suite of critical tools, education, resources, and training that channel members require to drive new revenue and addresses the challenges faced in selling and deploying network management solutions without ever visiting customer sites.
“Emerging tech and broad adoption of cloud, IoT, and edge computing are making network management increasingly complicated,” said Bryan Keepers, Director of Channel Sales – Americas. “But this also presents a challenge for sales engineers, who are expected to be experts and trusted advisors to their customers. Selling virtually – which we expect to continue even after the pandemic – further complicates the challenge. That’s why technical sales teams require new tools and training to better understand the unique challenges and requirements of each individual customer and deployment.”
Addressing the increasing demand for Smart out-of-band management and NetOps automation solutions, the Opengear Channel Certification Program gives sales engineers, solutions architects, and other network professionals in-depth knowledge about Opengear’s best-in-class technology. Participants also learn to effectively demo products and provide customer service remotely from anywhere. The program not only helps the channel develop new and ongoing revenue streams, but can also greatly reduce sales cycles since no travel or on-site visits are required.
Certified channel participants receive a thorough review of critical network-management challenges facing organizations today and the solutions to address evolving needs. The end-to-end training courses cover topics ranging from command line interface access to firewall settings and configuring USB ports to managing a separate management plane, securing and conducting failover to cellular, and implementing advanced NetOps automation. The program also includes a series of instructional videos and on-demand lessons. Participants must pass a series of quizzes and comprehensive tests to complete the program and earn a diploma showcasing their qualifications.