数字网关连接自行车租赁终端
在以色列特拉维夫，每天有近万人次使用 Tel-O-Fun 共享单车系统。Tel-O-Fun 由 FSM 地面服务管理公司运营，提供 1700 多辆自行车，分布在特拉维夫市内和周边的 170 个停靠站。每个停靠站都有一个终端，用户可以在这里购买、租用、获取和归还自行车，而且自行车可以随时归还到任何停靠站。
商业挑战
In order to identify a customer and release a bike for its use, every terminal must be connected to the main control center and able to process payment transactions. Reliable and fast communication is key to ensure a positive customer experience. To avoid costly roadwork involving council permits and road disruption, FSM wanted to implement a wireless solution, which would have to be rugged enough to withstand Tel Aviv's summer temperatures (40° C / 104° F) and high humidity levels.
解决方案
While looking for companies to enable its solution, FSM contacted Orange as a network partner. As a result of the telecom company's strong relationship with Digi International as its established technology vendor, FSM decided to evaluate the Digi product range. After testing a number of different connectivity solutions, FSM chose the ConnectPort®, a wireless 3G router with multiple Ethernet ports to support terminal functionality. The router is also fully PCI-DSS Compliant, which is crucial since the terminals process payments from the bicycle renters. With extended operating temperature range and industrial enclosure, the ConnectPort is not at risk of failing or rusting due to the city's harsh environmental conditions.
成果
With the success of the bicycle sharing solution in Tel Aviv, FSM is planning to expand Tel-O-Fun to other cities in Israel, and even to other countries. "We will definitely use Digi's equipment again since there have been no issues with connectivity, nor the Digi equipment in the field. The solution is always working, and working well," said Ofer Sela, FSM Ground Services Management. "We are also confident that the hardware will support future potential features of the bike rental system. For example, we hope to add Voice Over IP customer support to the terminals so customers can interact directly via voice and video to customer support staff."