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How to re-map backspace and arrow keys

0 votes
Hardware: PortServer TS 16 Rack
Software: 82000684_W1

1) When telnet/SSH into the PortServer, I cannot use the backspace key but rather have to use ^h. How can this be remapped to utilize the backspace key?

2) Using the up arrow key prints an "A" to the screen rather than being passed to the connected Cisco device. Wondering how to get the PortServer to pass the up arrow command straight to the attached device rather than printing the "A" character.
asked Jan 20, 2020 in Portserver TS by Josmuckatelly New to the Community (0 points)

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2 Answers

0 votes
I cannot tell you exactly which combinations would work. But from the CLI of the PS TS you could look at:
set keys
set user .... The user command has some control sequences for breaking out of connections.
set user name=root ?

If the above gets you nowhere, you can open a case with Digi Support. You can do this by sending an email with details to tech.support@digi.com
The problem description in detail, product, serial number, and firmware revision would all be helpful to include.

Digi Technical Support Engineer
answered Jan 28, 2020 by ronk Seasoned Professional (206 points)
0 votes
Long shot but did you ever figure out an answer to #2? The cursorkeys enable option doesn't seem to work like it should.
answered Dec 6, 2021 by wpip New to the Community (2 points)